Privacy Policy

Our Privacy Promise

We promise that we'll tell you how we use your data and we'll use it to keep your bookings safe, easy and affordable. Plus, any data we do store we'll make sure we collect and store your data securely.

Safety is our number one priority

We have to collect and keep a little data about you, like your name, email address, mobile number and booking details. We also have to share your data with our trusted partners, like our coach suppliers so you can easily enjoy your day at the races. Sometimes this may extend to the racecourse itself, depending on your booking requirements.

We promise to collect, process, store and share your data safely and securely. We'll also make sure that the other businesses we work with are just as careful with your data.

We use data to make your booking easy and convenient.

We can use the contact details you share with us to keep you updated about your booking and to make the experience as easy as possible.

Plus by listening to what our customers tell us, we can make changes, to make things easier where we can.


If you choose to receive email marketing from And They're Off!, we can let you know when certain events are on sale, when there are special offers, or to tell you about new race packages.

You're in control of your data

If you would like to stop receiving marketing from us, you can email us at with the header "Unsubscribe".

If the information we hold on you is wrong, you can email us at, let us know what needs updating and we will correct it.